Privacy policy
At Gourisha, we truly value the trust you place in us when you choose to shop from our brand. Protecting your privacy and safeguarding your personal information is one of our top priorities. This Privacy Policy describes how we collect, use, share, and protect the information you provide while using our website www.gourisha.com (“Site”).
By using or accessing our Site, you agree to the practices described in this Policy. If you do not agree, please refrain from using the Site. Please review this page periodically, as this Policy may be updated from time to time.
1. Information We Collect
When you visit or interact with Gourisha, we collect personal and non-personal information to ensure a safe and personalized experience.
a) Personal Information:
This includes details such as your name, contact number, email address, billing and shipping addresses, and payment details (credit/debit card, UPI, or other payment instruments). You may also be asked for this information when you register an account, subscribe to our newsletters, or contact us for support.
b) Transaction Information:
When you place an order, we collect order details, payment confirmations, transaction history, and related communication to ensure proper processing and delivery.
c) Technical and Analytical Information:
We may automatically collect information such as your IP address, browser type, operating system, access times, and browsing patterns. This helps us understand how visitors use our Site and improve its performance and security.
d) Cookies and Similar Technologies:
Cookies help us recognize your preferences, remember your login details, and offer a smoother browsing experience. They also allow us to analyze traffic and personalize content. You can disable cookies from your browser settings, though some features may not function properly without them.
2. How We Use Your InformationWe use the information you share to deliver a seamless and customized shopping experience. Specifically, your data may be used to:
●Process, confirm, and deliver your orders efficiently
●Communicate with you regarding purchases, returns, or service updates
●Provide personalized recommendations and product suggestions
●Improve the design, content, and usability of our website
●Send promotional emails, updates, or exclusive offers (only if you opt in)
●Respond to your queries or feedback promptly
●Prevent and detect fraud or misuse of our website
●Comply with legal obligations or regulatory requirements
We use your data only for legitimate business purposes and always in line with applicable data protection laws.
3. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share certain details with trusted partners or service providers who assist us in:
●Processing secure payments
●Delivering your orders and managing logistics
●Sending communications such as order updates or marketing emails
●Conducting analytics to improve our website
All partners are required to maintain confidentiality and are bound by data protection
agreements.
In some cases, we may also share information if required by law, regulation, or a legal process. This may include disclosures to government authorities, courts, or law enforcement when necessary to protect the rights, property, or safety of Gourisha, our customers, or the public.
If our business is ever merged, sold, or reorganized, customer information may be part of the transferred assets. In such an event, the same Privacy Policy will continue to protect yourinformation.
4. Data Security
Your personal data is handled with the highest care and security.We use encryption, firewalls, and secure servers to protect the information stored with us.Payment information is processed through verified and secure gateways that comply with industry standards.
While we take all possible measures to secure your information, no online transmission or storage system can guarantee absolute security. We therefore encourage you to take precautions such as keeping your account credentials confidential and using trusted devices while shopping online.
5. Your Rights and Choices
We believe you should always have control over your information. You can:
● Access, update, or correct your personal details anytime through your account settings.
● Choose not to receive marketing or promotional communications by clicking the “unsubscribe” option in our emails or contacting us directly.
● Request deletion of your data from our systems, subject to any legal or transactional obligations.
For assistance with any of these actions, you may write to us at contact@gourisha.com.
6. Cookies and Tracking Technologies
Cookies are small files that store data about your browsing preferences. They help us:
● Recognize you when you return to our website
● Remember your cart and preferences
● Measure traffic and performance
● Understand which pages or products you find most interesting
Some cookies are essential for website functionality, while others help enhance your overall experience. You may disable cookies from your browser settings, but please note that doing so might limit certain website features.
7. Children’s Privacy
Our website and services are intended for individuals above 18 years of age. We do not knowingly collect or store personal information from children.
If you believe that a child has shared personal information with us, please contact usimmediately at contact@gourisha.com. We will take prompt steps to remove such information from our records.
8. Updates to this Privacy Policy
We may modify or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. The revised version will be posted on this page with the updated date.
We encourage you to review this page regularly to stay informed about how we are protecting your data.
9. Contact Us
If you have any questions, feedback, or concerns regarding our Privacy Policy or data handling practices, please reach out to us:
Email: contact@gourisha.com
